Delivery or Click & Collect
Information
Thank you for choosing Prime Jamaican Patties Mail Order Service. Our patties are freshly produced each day and then chilled or frozen, you can store your patties in your fridge for up to 9 days or place them in the freezer for up to 3 months.
Please read through the following notes below before you place your order, and if you have any queries, don’t hesitate to email us on the contact page or call our main office on 0121 369 0667 between 8am - 8pm seven days a week.
Enjoy your patties!
Ordering
Patties are baked on dispatch day in order for you to have maximum shelf life, so please order two days before they are required. If have special requirements or have special or need a specific delivery date please contact us so that this can arrange.
Unless otherwise requested, your Patties will be dispatched two days after being ordered.
You will receive a tracking number from the courier allowing you to keep track or give specific drop off instructions. Please therefore ensure that there will be someone available to receive the delivery and get the Patties straight into a fridge or freezer.
For international orders please contact us first or call +44 (0)21 369 0667 for pricing and delivery options.
Delivery
Our courier delivers Wednesday to Friday only, so please place orders on Saturdays, Sundays, Mondays or Tuesdays in order to receive that week. We currently do not offer weekend deliveries due to higher costs.
If orders are placed Wednesday we cannot guarantee delivery that week, so please call to check. If orders are placed Thursday or Friday, patties will not be made and dispatched until the following week to arrive for Wednesday or a designated day/date on your behalf.
For UK addresses, the delivery costs of online orders will be calculated at the checkout. For international customers please call us for accurate pricing and to arrange delivery.
All our Jamaican Patties are delivered to your door chilled in a temperature controlled insulated box, for international orders, patties are pre-baked, frozen and delivered in a special insulated box.
Click & Collect
You can order to Click & Collect in person direct from the factory, an ideal way to save on postage costs if your local or if you’re in the area!
You can arrange pick up at a time that suits you for no extra charge, and your Patties will also be already packed, chilled and ready for collection.
Order before midday Monday to Friday for collection the following day at our premises under your name freshly baked from 9.00am until 4.30pm (1pm close Sat). If you want to order but collect on a different day, please place your order online then contact us on 0121 369 0667 stating your name and what day (Tuesday to Saturday) you would like to collect.
Our address for collection is:
Unit 38-40 Western Business Park, Great Western Close, Birmingham, B18 4QF.
Frequently Asked Questions
What is the minimum online order?
Our Build Your Freezer offer is designed around a minimum order of 2 boxes of regular patties, giving you at least 24 delicious handmade Jamaican patties to enjoy.
How do I order Jamaican patties online?
Ordering is easy! Simply visit our online store, choose your favourite patties, add them to your basket and complete your purchase.
Your handmade Jamaican patties will then be prepared for delivery.
Do you deliver Jamaican patties throughout the UK?
Yes! We offer nationwide delivery through our Patties by Post service, bringing authentic handmade Jamaican patties straight to your door.
How much does delivery cost?
Delivery costs £5.95 for online orders below £60.
Spend £60 or more and enjoy FREE UK delivery, making it even better value to stock up on your favourite patties.
Can I freeze my Jamaican patties?
Absolutely! Our Jamaican patties are ideal for home freezing, making them a convenient option for busy families, quick lunches and easy meals.
Our website advises that patties can be stored in the freezer for up to 3 months, subject to the storage instructions supplied with your order.
How long can I keep my patties in the fridge?
Our website advises refrigerated storage for up to 9 days. Always follow the storage instructions and use-by date supplied with your order, keeping patties at the specified temperature.
Can I collect my order instead of having it delivered?
Yes! We offer a Click & Collect service from our Birmingham production facility.
Please call 0121 369 0667 to arrange your collection.
How do I contact Prime Jamaican Patties?
You can contact us directly for retail orders, wholesale enquiries, collection arrangements or general questions.
Telephone: 0121 369 0667
Website: www.primejamaicanpatties.co.uk
Address: Unit 38–40, Western Business Park, Great Western Close, Birmingham B18 4QF.